Frequently Asked Questions
Please read our FAQ before sending us a message.
Orders typically ship within 3-5 days after the order has been processed.
If you want to check the delivery status of your order, you can find the most updated tracking information by visiting Order History.
Generally, the delivery time frame is 3-7 days from the point of your ordered being processed.
Generally, all clothing items will ship together. However, skincare items, hair, fragrance, and cologne may ship separately.
We strive to maintain low shipping costs. The shipping price associated with each item is displayed at checkout. The cost varies depending on the size, weight, and destination of your order.
If your order was placed within the first 8 hours, you can go to your Order History and click “Change Shipping Address”.
Once your order has shipped, it’s no longer possible to change the address. We recommend contacting your local post office with your tracking numbers to see if they can reroute your order to another address.