Frequently Asked Questions

Please read our FAQ before sending us a message.

How long does shipping take?

Orders typically ship within 3-5 days after the order has been processed.

How can I track my order?

If you want to check the delivery status of your order, you can find the most updated tracking information by visiting Order History.

How long will delivery take?

Generally, the delivery time frame is 3-7 days from the point of your ordered being processed.

Will all my items ship together?

Generally, all clothing items will ship together. However, skincare items, hair, fragrance, and cologne may ship separately.

How much does shipping cost?

We strive to maintain low shipping costs. The shipping price associated with each item is displayed at checkout. The cost varies depending on the size, weight, and destination of your order.

How do I change my shipping address?

If your order was placed within the first 8 hours, you can go to your Order History and click “Change Shipping Address”.

Once your order has shipped, it’s no longer possible to change the address. We recommend contacting your local post office with your tracking numbers to see if they can reroute your order to another address.

 

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